Shipping policy

DELIVERY OPTIONS

01 / ORDER PROCESSING

Orders are normally processed and dispatched within 1–2 working days.

Orders placed on weekends or UK bank holidays will be processed on the next working day. During busy periods, product launches or promotional events, dispatch may take slightly longer.

02 / UK DELIVERY

UK Standard Tracked — £3.95
Estimated delivery: 2–3 working days after dispatch.

FREE UK Standard Tracked is available on orders of £50 or more.

UK Express Tracked — £5.25
Estimated delivery: 1–2 working days after dispatch.

UK orders are sent using a tracked delivery service. We currently use Royal Mail for the majority of our deliveries, although another suitable carrier may be used where required.

03 / EUROPEAN DELIVERY

Europe Tracked — £14.99
Estimated delivery: 3–5 working days after dispatch.

European orders are sent using a tracked international delivery service. Delivery may occasionally take longer due to customs processing, local postal services or circumstances outside our control.

04 / INTERNATIONAL DELIVERY

International Tracked — £23.99
Estimated delivery: 5–7 working days after dispatch.

International delivery is available to selected destinations. Available countries will be displayed during checkout.

05 / CUSTOMS, DUTIES & TAXES

Orders delivered outside the United Kingdom may be subject to import duties, customs charges, taxes or other fees imposed by the destination country.

Unless these charges have specifically been collected at checkout, they are the responsibility of the customer.

As You Wear has no control over charges applied by local customs authorities. We recommend checking your country's import requirements before placing an order.

06 / TRACKING YOUR ORDER

Once your order has been dispatched, you will receive confirmation containing your tracking information.

Please allow a short period for tracking information to become active after your parcel has been collected or accepted by the carrier.

07 / DELIVERY ADDRESS

Customers are responsible for ensuring that the delivery address entered at checkout is correct and complete.

If you notice an error after placing your order, please contact us as soon as possible at contact@asyouwear.co.uk.

Once an order has been dispatched we may not be able to amend the delivery address. Additional postage charges may apply where an order is returned because an incorrect or incomplete address was provided.

08 / DELAYED OR MISSING ORDERS

Occasionally parcels may be delayed due to circumstances outside our control.

If your tracking has not updated or your order has not arrived within the expected timeframe, contact us at contact@asyouwear.co.uk and we will investigate the delivery with the carrier.

09 / LOST OR DAMAGED PARCELS

If your order arrives damaged, please contact us as soon as possible and include photographs of the parcel, packaging and product where appropriate.

If a parcel is confirmed as lost by the delivery provider, we will work with you to arrange an appropriate resolution.

10 / DELIVERY RESTRICTIONS

We reserve the right to restrict delivery to countries or regions where reliable shipping services are unavailable, temporarily suspended or subject to significant disruption. Available destinations will be shown during checkout.

SHIPPING SUPPORT

For any questions regarding delivery or an existing order, contact us at contact@asyouwear.co.uk.